Telemedicine is now available at North Louisiana Orthopaedic & Sports Medicine Clinic!
Don't worry about sitting in a busy waiting room when you can see one of our doctors from the comfort of your own home. You can call our number at (318) 362-4411 for more information!
MONROE LOCATION SERVICES:
To lessen the burden on area hospital emergency rooms as more patients present with COVID-19 symptoms, we are expanding our hours of operation at the Monroe location, 1501 Louisville Avenue, Monroe. Beginning Saturday March 28th, our Louisville Avenue clinic’s hours of operation will be 8:00am to 8:00pm – 7 days a week. We will accept walk-ins, ER transfers, and other provider referrals.
We anticipate offering these expanded hours of operation (8:00am to 8:00pm, 7 days a week) for as long as the need exists. As always we have a Physician and Advanced Practice Provider on call 24 hours/day, 7 days/week to handle emergency cases outside of these expanded hours.
We are equipped to handle urgent and emergent orthopaedic injuries that might otherwise be managed at the emergency room. Examples of these include falls and motor vehicle collisions without airbag deployment, without head injury, without altered mental status, without loss of consciousness, and without spine injury with neurological symptoms.
In addition to accommodating these urgent care needs, our Monroe Clinic will also remain open to take care of new and existing patients with sports-related or other extremity injuries, joint pain due to arthritis, sprains, strains and any other common orthopaedic-related aches and pains.
CLINIC CHANGES DURING THIS TIME:
During the COVID-19 pandemic period, we will be offering valet check-in with the availability of wheelchairs at the front door for your convenience. To limit exposure, patients are asked to maintain a 6 foot distance from others. To avoid sitting in the waiting room, patients may wait in their vehicles until they are ready to be x-rayed or their exam room is ready. We are also asking patients to make every effort to limit their accompanying visitors to 1 per person.
Established Patients may also call our office ahead of time to check-in. New patients may either complete their new patient forms online, in their vehicles, or inside the office.
For those patients who do not wish to visit in person, their normal office visits can now be substituted with a Telemedicine visit. Telemedicine can be compared to video conferencing whereby patients and their provider engage in a live “video chat” session via use of a web camera installed on your desktop or laptop computer. Our telemedicine system, known as Updox®, is HIPAA-Compliant, easy to use, and provides a secure communication link between our patients and providers. If our Updox® system is not compatible, we can accommodate your telemedicine visit with other video chat applications such as Skype, FaceTime, Google Duo, etc.
During the COVID-19 pandemic period, staff recourses will be allocated to our Louisville Avenue location and our West Monroe Clinic on McMillan Road will be temporarily closed until further notice at the close of business on Friday, 03/27/2020.
Our Ruston Clinic at 707 South Vienna Street will be open only on Wednesdays from 8:00am to 5:00pm.
Our Ambulatory Surgery Center (ASC) will be available for emergency cases only.
Attention Vantage Insurance Patients!
We know you have a choice when it comes to healthcare, and we are honored that you have entrusted our practice with your orthopaedic needs in the past. As a reminder, Vantage Health Plan, Inc., chose to void its contract with us. Whether you are a commercial or Medicare member of Vantage Health Plan, please be assured that you can still received orthopaedic services at North Louisiana Orthopaedic & Sports Medicine Clinic.
For more information on how out-of-network services will be priced, please contact our operations manager at (318) 362-4335.
Since 1951, North Louisiana Orthopaedic & Sports Medicine Clinic has provided comprehensive, specialized orthopaedic care to the communities of northeast Louisiana. With clinics in Monroe, Ruston, and West Monroe, as well as our Monroe Rehab and West Monroe Rehab facilities, our doctors and staff are dedicated to helping area residents reach an optimal level of comfort and function to live a life renewed.
The specialty-trained doctors of North Louisiana Orthopaedic & Sports Medicine Clinic provide treatment for orthopaedic injuries and conditions affecting the ankle, back, elbow, foot, hand, hip, knee, neck, shoulder, spine, and wrist as well as specialized care in joint replacement and revision, orthopaedic trauma, pediatric orthopaedics, and sports medicine.
Our world-class team of orthopaedic experts are devoted to providing high-quality, customized treatment plans focused on your needs and goals.
At North Louisiana Orthopaedic & Sports Medicine Clinic, we specialize in care you can trust.